How To Submit Reports And Requests

Support Portal

How to Submit an Incident Report?

NOTE:

  • You need to be registered and logged in to submit an incident report. (Kindly contact the ICT Admin if you are not registered or click on this link to login).
  • A support personnel will get back to you as soon as possible after successful submission.
  • You can also check your email to monitor the status of your submitted request.

Step 1:

To the right of the screen under OPTIONS, locate the Incident Report Form link and click on it,

Step 2:

Locate and click on the red New Ticket button,

Step 4:

Now:

  • Enter your Phone No,
  • Select your Category(i.e. incident report),
  • Choose your Priority,
  • Enter the title of your report in the Subject field,
  • Provide more detailed information in the description field,
  • Lastly, click on the Submit Ticket button at the bottom, that’s all.

How to Submit Leave Information?

NOTE:

  • You need to be registered and logged in to submit your leave information. (Kindly contact the ICT Admin if you are not registered or click on this link to login).
  • A support personnel will get back to you as soon as possible after successful submission.
  • You can also check your email to monitor the status of your submitted request.

Step 1:

To the right of the screen under OPTIONS, locate the Leave Information link and click on it,

Step 2:

Locate and click on the red New Ticket button,

Step 4:

Now:

  • Enter your Phone No,
  • Select your Category(i.e. leave information),
  • Choose your Priority,
  • Enter the title of your report in the Subject field,
  • Provide more detailed information in the description field,
  • Lastly, click on the Submit Ticket button at the bottom, that’s all.

How to Submit a Job Order Request?

NOTE:

  • You need to be registered and logged in to submit a job order request. (Kindly contact the ICT Admin if you are not registered or click on this link to login).
  • A support personnel will get back to you as soon as possible after successful submission.
  • You can also check your email to monitor the status of your submitted request.

Step 1:

To the right of the screen under OPTIONS, locate the Job Order Request link and click on it,

Step 2:

Locate and click on the red New Ticket button,

Step 4:

Now:

  • Enter your Phone No,
  • Select your Category(i.e. job order request),
  • Choose your Priority,
  • Enter the title of your report in the Subject field,
  • Provide more detailed information in the description field,
  • Lastly, click on the Submit Ticket button at the bottom, that’s all.